We are currently providing our services in the following cities: San Francisco, Sonoma County, Novato, Marin County and San Mateo.

We can help you get your property ready to start accepting reservations within 5-7 business days, if not sooner. Your home should be furnished and stocked with household essentials that you'd expect to find in a hotel room. During our on-boarding process, we can provide you with a checklist of all items you should have ready to start hosting.

Some additional things to consider before listing your home:

- Supplemental short term rental insurance

- Regularly scheduled bi-weekly landscape/pool service

- Install smart door lock with code for easy guest access (Schlage is recommended)

Every property has a multitude of variables that help determine the potential earnings of a particular space. A home visit by one of our property experts will allow us to better gauge how much you can expect to earn but those amounts will vary throughout the year (i.e. high vs. low season).

Most cities collect tax directly from Airbnb in the form of occupancy taxes. It's best to consult your local city and tax professionals.

This depends on how your property is listed. Typically we list our clients property listings as their own independent listing. This will be the easiest and most convenient way to manage your property. Airbnb will payout funds on the second day of a given reservation, we will calculate all the reservations for a particular month and your payout will be deposited on the 10th business day of the following month. Our agreed upon service fee, and any cleaning fees are paid directly to Home Sweet Host for our services rendered.

Our simple, pricing model allows us to get paid only when you get paid. Our service fee is calculated from when you receive confirmed bookings. Unlike other similar services, we also do not have contracted commitment terms since our service speaks for itself, 100% guaranteed. Management fees start at 18% of booked earnings depending on the size, location of home, amenities and amount of time you'd like it to be managed as well as what services you would like us to provide.

Our flat rate cleaning fees that are paid by the guests, vary by the amount of rooms and the size of the home. Please contact us for more information.

We’ve found Airbnb to be the strongest hosting platform overall, which is why most of our listings are primarily marketed there. Airbnb consistently delivers higher-quality guests, stronger customer support, and a more robust host guarantee.

We also use VRBO, PeerSpace, our own direct booking website, and Google Vacation Rentals on select properties when it makes strategic sense. While additional platforms can be effective, we’ve found that focusing on one primary platform helps build a stronger, more consistent review base and reduces risk for owners.

Our standard all-inclusive management service encompasses everything you need to start making money from Airbnb. We handle scheduling the photography, listing the home, pricing, inquiries, bookings, marketing, guest check in, check out, housekeeping, and coordinating maintenance tasks.

Our cleaning service includes quality cleaning and supplies like toilet paper, paper towels, linens, towels, and more.

We are always available 24/7 to both owners and guests, and always have staff on call to visit the home if needed. Our goal is to provide the best hospitality and services to guests to help ensure, the best reviews and placement on the site.

We have a staff of excellent cleaners who are experienced hospitality industry professionals.

Each guest/reservation is charged a cleaning fee as part of their stay. Our cleaning team will set a pre-determined price based on the size/time a standard cleaning should take for your home including outdoor areas, laundry, appliance wipe-down, organization and staging. We then pay the cleaners this amount. In instances in which our cleaners must charge more (excessive dirtiness, abnormal cleaning, etc.) we will work with the guests to recoup those extra costs or reach into the security deposit when applicable

We screen guests to make sure they meet community standards. Each Airbnb user is verified prior to any stay and is often rated by previous hosts. Airbnb also offers a host protection guarantee, but we also suggest looking into a short term rental policy for supplemental insurance.

Any damage is reported by our on site managers, and will be deducted from any applicable guest security deposits. We document and inventory condition of your property in case they are needed for claims.

Of course! It is your home after all... Please make sure to schedule these stays in advance so that we can block out the calendar to potential guests. The property will need to be cleaned after your stay to get it ready again for guests, so we can coordinate the cleaning and payment from you once you check out.

The short answer is no, unless you have extenuating circumstances that warrant a cancellation. Airbnb takes this very seriously and will penalize your account and listing for any guest cancellations. This is also a poor experience for guests that rely on your home for their trip. This will also lower your listings on their search engines, making it harder to receive bookings and higher nightly rates. So we highly discourage any cancellations.

Please contact us via the form on the "Get Started" page, or by simply emailing us at info@home-sweet-host.com. You can even give us a call anytime at 415-742-2716

We'd love to hear from you and discuss any additional questions you may have!